Refund policy

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at hello@nearestbars.com. If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Unless the item is defective, damaged, incorrect, or otherwise required by applicable law, customers are responsible for return shipping costs. Original shipping charges are non-refundable unless required by applicable law.

You can always contact us with any return questions at hello@nearestbars.com.

Order Cancellations

Customers may request to cancel an order within 1 hour of placing the order, provided the order has not already been fulfilled. After the cancellation window has passed, or once an order has been fulfilled, the order can no longer be cancelled. If eligible, you may request a return after receiving your order in accordance with our Return Policy.

Damages and Issues

Please inspect your order upon receipt and contact us as soon as possible if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your item arrives damaged, defective, or incorrect, please contact us with your order details and photographs of the issue where appropriate. If the claim is approved, we will provide instructions for a replacement, return, or refund, as applicable.

Exceptions / Non-returnable Items

Custom or personalized products, gift cards, and items specifically marked Final Sale cannot be returned, except where required by applicable law.

Please contact us if you have questions about the return eligibility of a particular item.

Exchanges

The fastest way to ensure you receive the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days.

Please remember that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at hello@nearestbars.com.